Like everyone, I have a morning routine. Most of it involves getting Audrey Grace fed, cleaned, and clothed (then occasionally re-clothed but I digress) but the part that involves me includes a cup of coffee and an English muffin. Thanks to the man in my life, I’ve learned to eat them one way – toasty and warm, with melted peanut butter spread all over the top. The only problem is that I don’t have a toaster – so to get the “toasty and warm” part I have taken to popping my English muffin under the broiler for a few minutes.
Sadly, I was not blessed with the world’s strongest memory, so I often wander off for a bit before I return to the kitchen only to find my English muffin after it’s rather…overly toasted. As a matter of fact, last Saturday I wandered off for so long that my English muffin actually caught fire in the oven and set off all of the smoke alarms in my house.
Of course, I know that I should just go and get a toaster, and that they aren’t terribly expensive, it’s just one of those things that I never quite remember to do. Audrey Grace and I have lived in our new place since March, and yet here we are 6 months later – still no toaster.
All of this brings us to last week when I received an email from my friends at Walmart, asking if I would be willing to test out the newly rolled-out Pick Up Today Feature that was available here at my local store in Covington, Louisiana. I learned that Pick Up Today allowed me to place an order online for electronics, video games, and appliances between 6 am and 6 pm and then choose “Pick Up Today” as my shipping option. My purchase would then be available to pick up in the store on the same day. Alternately, if I placed my order after 6 pm, I would be able to pick it up by 10 am the next morning.
Wanna guess what I ordered?
Being a night owl, I placed my order at some ungodly hour, like 1 am, so that I could pick it up the next day. During the checkout process, I was offered the option to sign up for text alerts so that I could be notified of when it was ready. Even better, I didn’t have to print my receipt with my number to bring into the store – I could show them the text on my phone along with my ID and would be given the package. Props to Walmart for embracing technology (and allowing us to conserve some paper, too!). The other cool thing was that I could designate an additional pickup person – so I could have had someone run in for me and pick it up if I had put their name down at this point in the process. Smart move, Walmart.
When I arrived in store today to pick up my package, I was directed to the Site To Store section of my store. Pick Up Today and Site To Store are both being housed in the same area here locally – and the bonus is that there is now someone in the Site To Store/Pick Up Today area during the hours that I listed above whereas before if you used Site to Store, you had to call and wait for someone to come and help you. When I walked back into the area, the associate promptly found my order, asked to see my photo ID, asked me to sign for it, and then put it in a bag and handed it right over to me. Easy peasy, especially since I had to pay for it when I placed the order online.
The idea behind Pick Up Today is that you can pick your order up on the same day, but in my case, it took me about 36 hours to actually get into the store. This morning I received an email to remind me that my order was ready, and telling me that if I didn’t pick it up within 48 hours that it would be put back on the shelf and my money would be refunded. Pretty cool. So, even though I didn’t pick up my order on the same day, I was still able to utilize the service which made our in and out extrememly quick even though we were in the store on a Saturday afternoon.
The Verdict? Pick Up Today is pretty stinkin’ awesome in my opinion. I would absolutely use it all of the time if it was expanded to toys and grocery especially, since I don’t purchase electronics, video games, or appliances quite as frequently. However, I can see that it will definitely be a time saver during the Holiday season – order the flat screen TV or new iPad for your hubby and swing by to pick it up after work. You can do all of your shopping online without paying for or waiting for delivery (and chancing ruining the surprise). Check it out!